Timeline
6/22/14- I placed my order and paid right away, the website uses paypal so it's very simple to use. I chose EMS shipping since my plan was to wear the dress for a 4th of July party I was attending and I really wanted to ensure it would be here in time.
6/28/14-I contacted MLD as my status still had not changed and I was growing a little worried it wouldn't show up in time. Within the hour I received a response from Linda letting me know that my dress had already been sent out and I would be updated with a tracking number soon.
6/30/14-I received an email letting me know my dress had been shipped and that I could track it through DHL. I was still a bit wary since EMS said it would still take between 4-5 days for the package to arrive and I didn't know if it would come before the weekend.
7/1/14-The dress arrived!! I'm guessing it just took awhile for the company to update my order online, but since my dress definitely arrived before the 4th I'm not complaining!
So overall, with EMS shipping the entire transaction took only 10 days! Though please keep in mind that the dress I ordered was listed as in stock so I didn't have to wait for it to be made first.
Packaging
Unfortunately it didn't occur to me to take photos of the package until after I had actually opened it, so I have none to share. However, the dress was packed in a standard shipping bag, and wrapped in a second plastic bag inside. It was clean, dry and didn't have any rips or tears.
Customer Service
Linda is such a delight to work with!! She responds unbelievably fast and answered all of my questions. Her English isn't 100% perfect, but she is still easy to understand, knowledgable and super polite. I feel extremely confident in communicating with her about my future orders and the products being sold.
If you would like to read about my review on the dress I ordered, please visit my blog!
http://twinkleboss.blogspot.com/
Thanks!