tsulalaa (tsulalaa) wrote in egl,
tsulalaa
tsulalaa
egl

(RESOLVED) Package Return to Closet Child

Hi ladies! I am hoping for a little help.
I am afraid my package may be/has already, been sent back to Japan.

I ordered a package from closet child and I expected it to be here within a few days since that's how it always turned out. It usually arrives no problem, so it slipped my mind when they gave me my tracking number.
Fast forward to after the weekend and tonight, I go and check the tracking number.
It tells me that USPS tried to deliver it on Friday, the 6th, but no one was home. I received absolutely no notice! What's worse is that I had another two packages that came that day, both needed to be signed for. My sister-in-law signed for me. Someone was most definitely home! I received both of them (one shipped express from Japan too) with no problems.

My problem is that express packages get sent back after 5 days! I have work tomorrow and my hours are the same hours as the post office hours. There is no way I can get it tomorrow unless my boss decides to be nice.
Has anyone had their Closet Child package returned to Japan? How do they handle those issues?

edit: I got them to hold it for me and picked up already. Thanks for the suggestions, everyone!
Tags: ordering: shipping, request: information, store: closet child
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