shuganei (shuganei) wrote in egl,

Review: AgencyTaobao as Shopping Service

So a bit late but I wanted to review AgencyTaobao (aka HappyBuy service)

 I have ordered my items on 24/11/2012 but because of some problems (with CP petticoat) my order was closed on 11/12/2012.
On 19/12/2012 I had it sent via EMS, so it was shipped after one week
It didn't appear at my place til 10/01/2013 though.

Communication: 2/5 I wanted to give 1/5 because the communication was really bad, but Lily from the Agency was actually quite helpful via email. For my 7 questions only 1 was answered. If you don't need to contact the seller, you can use AgencyTaobao, but if you want custom sizing and other requests – you should keep away from them. I can't really tell much about their English, because my messages to and from them were very short. The main communication is through poorly working in-site messaging system. I could never find them on the live chat either. Also please note they refuse to ship lolita dresses via DHL and they can cancel the item you paid for without explaining why. Your money gets refunded on their site which you can spend to order something else. I don't think you can withdraw your money once you paid them...
Shipping: /5 Expensive (270 CNY) and slow. Note to myself: never order shipping via EMS again. But the other option was not really cheaper, so I paid only  40 CNY more for EMS. But I can't really blame them, as it was that time of the year when Post Offices work differently so...
Package: 5/5 I have no idea how I managed to open the parcel. It was covered in a duct tape. I was actually happy, as when I was coming back from the post office it was raining. Thankfully all the items were packed great and each item was in a separate plastic bag (except for Red Maria accessories, which were in one bag).
The parcel:

Items taken out:

Magic Tea Party cape, Infanta Alice JSK+Headdress, Alice tights, RedMaria head accessories.

AgencyTaobao actually takes one picture of your product when it arrives to them for free. Each additional is 3CNY. I managed to order when there was a 0% SS fees promotion so basically I paid for items + shipping only.

I put items in the shopping cart  and I had to pay for them (they take flat 12CNY for shipping to them from each seller).
Before they were actually bought passed 3-5 days actually, so if the item is short in stock I wouldn't recommend them.

Also, they offer shopping cart system. There's a  place in the form after you copy taobao link to the item for personal requests, like "if there's no black, take white" etc. I'm not sure if it would work if you wanted a complete custom size though.

All the items were in the sizes and colors I wanted (except for MTP cape which is a bit too small for me, but it's only my fault I didn't measure myself XD I might sell it later)

If you want to look of the unpacked items they are on my blo I will post a review of the Infanta dress soon on my blog.

Thank you for reading, hope my short review was actually helpful!
Tags: ordering: shopping services, review: shopping service

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