Bodyline shipping problems?

I have been noticing a sort of theme in the questions I have been getting on my blog lately. There seem to be a lot that have to do with problems with ordering from Bodyline. Most of them are things like orders taking a lot longer than usual to ship, not responding to customer questions, and most recently someone ordered two pairs of shoes and only one pair arrived.
Would anyone happen to know why Bodyline seems to be having so many problems lately? I know they've done some sketchy stuff but I've always known them to be pretty reliable when it comes to shipping items in a timely fashion.
(By the way, I'm sorry if this has been brought up before. I looked through a few pages and didn't see anything but it's late and I'm tired so I may have just missed it.)