Does anyone have any experience with the shopping service "From Japan"?

I just discovered the shopping service "From Japan" the other day which claims to not charge any fees. If that's true, that's absolutely wonderful, but I was just wondering if there were any hidden fees they don't tell you about or if they jack up the shipping to make up for it or something. I searched through the tags and I couldn't find anything about them, plus their name makes them ridiculously hard to search for. Also, if you have ordered with them before, can you tell me how they compare to other shopping services you've used in the past? If it makes a difference, I'm planning to use them to buy from an auction and I only want to buy one item. Here's a link to their website: From Japan