cimone (wonderfinch) wrote in egl,

IMPORTANT: Announcing the Temporary Closure of EGL and its Sister Communities

Hello, members of EGL, EGL Community Sales, and EGL Feedback,

We regret to announce the TEMPORARY closure of EGL and its related communities (namely, the sales community and the feedback community) on 21 September, 2011 at 12:00 PM PST (8:00 PM GMT). This will be two days from now, which will hopefully grant you the time you need to finish any last-minute sales transactions or question posts you may have.

This is due to a variety of issues, which have finally come to a head with the release of private conversations among moderators to the community at large. It has finally become blatantly clear to us that the current workload is too much for the moderation team to handle alone, and in our rush to improve the community we inadvertently added a user who was ready and willing to violate our trust and publicly post private deliberations.

The EGL community was created in 2001, back in the dark ages before any brands shipped overseas, whiteface and blue lipstick were acceptable makeup choices, and huge "maxi-pad"-style headdresses were costume de rigueur. A lot has changed since then. EGL has nearly 19,000 members, of whom about 10,000 are active or semi-active. The EGL Sales Community averages forty-five posts a day (not including the numerous posts we must reject); thousands of dollars change hands (and bank accounts) over the course of a single month. Our recent attempts to improve EGL and its sister communities have only highlighted the size of this community, which has grown exponentially over the years, in comparison to the size of the moderation team, which has not grown at all; and shown us that the current system is simply not working- no matter how you slice it.

In order to alleviate this issue, we recently sought to add several new faces to the moderation team; however, instead of aiding us, they publicly posted our deliberations and essentially betrayed us. We are now asking for your understanding as we attempt to build a moderation team that can handle this massive network, and work out an organizational system that can tame the beast EGL and its sister communities have become.

So, as much as we would love to maintain the communities, at this time it is simply not possible to continue to shoulder our massive and ever-increasing workload and attempt to find help. It has become clear that the current organizational system and rules are simply not working for a community of this magnitude, and we need the time to rework things. At this time, we will tentatively be closing the communities for a one-week timespan. Please be aware that this is nothing more than an estimate. The communities may be open sooner if we are able to find the help we need within a suitable amount of time, and they may be closed for a longer period of time if we need to take the time to get work done. In either case, we will announce via post and Twitter what is happening, and we are determined to keep the community updated as we go forward.

Over this time, posting on EGL and its sister communities will be disabled. Posting to the sales community is already disabled. Posting to EGL will be disabled on the 21st. Posting and commenting on EGL Feedback will also be disabled on the 21st. Commenting on EGL and the EGL Sales Community will still be enabled, so you can continue with ongoing sales or ask us questions via this post. Commenting on EGL Feedback will not be enabled, so we advise you to make a note of feedback to be left until the communities are reopened.

Please also be aware that we will still do our best to help answer any questions or concerns that you may have. You can contact us via LJ PM or via either the EGL ARC or EGL Sales Community ARC with any questions, concerns, or suggestions. We are also available through the EGL Mods Twitter. I can also be contacted via my personal Facebook.

If you think you can help us out, we are begging you to pitch in by joining the moderation team. If you meet the following requirements:
- Must have been on the communities for 1+ year
- No history of starting drama or wank
- At least three "references" of character from other users on the comm
Then please apply here. PM us with any questions related to mod applications.

If you have any questions or concerns regarding the impending closure of the communities, please comment below and we will do our best to respond. All other complaints and concerns should be directed to the ARCs or to individual moderators via PM. Though the communities will have posting disabled for a while, please remember that we're working for the community and we want to be here for you- so don't hesitate to get in touch with us.
Tags: !attention buyer/seller, !mod post, !news

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