I placed my order on August 3, and it was shipped out the very next day.
I received it on August 6, and it was very well packaged in a fairly large box so the skirt wouldn't be crushed.
When I tried on the skirt I was very heartbroken that I couldn't pull it up past my hips or pull it over my shoulders.
Something I failed to mention when giving my waist measurement was that I have a very small waist compared to my shoulders and hips.
I sent them a message the same day explaining the problem and got a reply very quickly saying that they'd be more then happy to fix it up and send it back to me at no extra cost.
I sent the skirt back and within 2 days they received it, fixed it the very same day it came to them, and shipped it right back out to me.
They added a zipper to the side which made getting the skirt on and off take about 5 seconds flat and the fit is just perfect.
As you will see in the photos the zipper is hidden by a small flap and is virtually invisible when worn.
Photos of the repair:
Customer Service: 5/5
Shipment time: 5/5
Overall I am extremely satisfied with my purchase from In the Starlight.
I loved how they responded to every message quickly and were more then happy to add a zipper to my skirt at no extra charge.
I look forward to more purchases from them! ^.^