Grace Valentine (larkir) wrote in egl,
Grace Valentine
larkir
egl

AP International Help?

On June 2nd, I ordered the Sugary Pony OTK in lilac off the AP international site. I received both invoices - goods and shipping - and paid both within ten minutes.

Today, ten days later, I checked because I was wondering where on earth they'd gotten to, since I'd paid for EMS with tracking - and on my account, it says payment hasn't either been confirmed or even received! What should I do? I've never had this situation occur before...

Payment for goods Confirmed 2011/07/04
Shipping center Delivered 2011/07/05
Payment for Shipping Unconfirmed
International Shipping Waiting

EDIT: I've sent a few emails in the past few days, and they haven't responded yet, hence me worrying. I'm wondering, is there anything you guys have done that's worked, if you've been in this situation?
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