loveisrainbow (loveisrainbow) wrote in egl,
loveisrainbow
loveisrainbow
egl

closet child holds question

Hello! :)

I was hoping for some help from anyone who regularly buys from Closet Child.

A month ago I reserved a dress via the shopping cart system, and I got both emails confirming my order. I decided to take advantage of the 1 month holding period, so I didn't send them anything right after that. Now a month is up, so I have to pay. I replied to the confirmation email the day before the holding period was up, and didn't get a reply. This was 5 days ago. Yesterday I emailed them again about it, still no reply...

I checked my junk folder and its not there, and I checked my closet child account and the dress is still listed as one of my purchases there. Does it normally take them a few days after the holding period to invoice you? Did they change it so I have to do something else to get the invoice?

I ordered from them once before and they invoiced me the day after I told them to, so that's why I'm worried! I don't want them to turn around and sell my dress again. :(
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