★(´・ω・`)★ (alanna_lioness) wrote in egl,
★(´・ω・`)★
alanna_lioness
egl

they can just NOT send items on yahoo!japan?

I have a weird question that has come up when dealing with my shopping service, Celga. I won a rose toilette OP and half bonnet on auction for 28,500 yen http://page.auctions.yahoo.co.jp/jp/auction/120133423 and everything seemed fine. In two weeks however, the OP had not arrived to Celga's warehouse in Japan [usually it takes around 10 days max and before I had a problem where something of mine didn't show up because Celga had LOST it at their warehouse so I was a little worried because this was a dream dress of mine]. So I emailed them to asked about it and they just said that some sellers are slow and to wait another week. I've waited longer for things coming from within my country so it made sense and I waited another week. It still didn't show up there so I emailed again and was told if it didn't show up in one more week, they'd contact their Japan offices about it. Again, it didn't show up so they contacted their Japan offices about it and I was told the seller just never sent the dress, probably because they don't like shopping services and stuff like that. I know that a seller can REMOVE a bid on yahoo!japan if they don't want to sell to someone, but can they really just not even SEND a dress if the shopping service wins and pays for it? I mean, with ebay, you would get in SO MUCH TROUBLE if you tried to pull something like that and I doubt it'd really be okay on yahoo!japan? [but maybe it is, so that's why I'm asking] I asked Celga if they could leave negative feedback or something for the person because that sounds so shady to just not send an item that's won and they said it was past the time they could have? [again, thanks for not checking on this earlier, Celga x.x] how long does someone have to leave feedback on yahoo!japan? At this point it had only been one month so that seems a little early to say you can't leave feedback in my opinion, but then, I'm just basing these on ebay which I'm sure has differences from yahoo!japan. :/

TL;DR
Can a seller on y!j really just not send an item if they don't feel like it?
How long do buyers on y!j have to leave feedback for someone?
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