Using the contact information at the bottom of Rose Chocolat's main page, she called the store and found out they are only open on Saturdays. However, she was leaving on Friday. The store owner ended up calling her back and scheduled a private store opening for Wednesday. :D
The owner was very nice and enthusiastic about Lolita. Rose Chocolat is owned and run by the woman and her husband (who my friend guesses to be around her mid to late 20s.) So while it does not excuse order confusion and inconsistent deliveries, it probably partially explains it. The shoe designs are all the woman's own.
At the shop there was some miscellaneous Lolita clothing in addition to the usual inventory, like an Innocent World skirt for $60. (The owner buys and sells clothes through auction sites, separate from Rose Chocolat.) The actual store does not always carry full inventory though, so it might be good to call ahead.
There was one pair of the Classic Heart boots ($128) in her size left, so she got those and two bow shoe clips ($15 each). But the owner gave a small discount, so her total came to only $110 + free hair bows (not listed on the site.) Overall, she seemed to enjoy the experience.
