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Sorry to ask this question, but I'm really lost at what to do.
I placed an order to Innocent World 10 days ago and I have yet to hear back from them. It's been the three working days for their international staff, so I'm not quite sure what to do. On the site it says to contact them, but the form they want you to use to contact them is only for people who live in Japan. I have no idea what to do right now. I would be grateful for any help!