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Situation with Maikodolly 
21st-Nov-2012 08:50 pm
admin
UPDATE 1 December It seems that several people have had the money they received as a refund held by PayPal. If this has not happened to you, you may wish to empty your PP balance as a safeguard, to ensure your money isn't unfairly held. If this has happened to you, please contact maikodolly to ask her to urge PP along, since they can proceed more speedily with information from her.

UPDATE 27 November 2012 This buyer has begun to repay affected sellers. Please send her a message if you have not received a resolution, and message a mod if you don't hear back from her within 3 days.

UPDATE 22 November 2012 If you have been directly affected by this situation- even if you have received a resolution through PayPal- please contact your local authorities with the following information. If you are located outside the US or for whatever reason can't or don't want to contact your local authorities, please send the information to one of the moderators and we will ensure the authorities get the information.
Full Name:
Location:
Date Transaction was Made:
Amount of Transaction:
Item(s) Sold:
PP Transaction ID:
Links to Sales Post(s):
Screencaps of PMs and emails:

If you don't want your LJ name attached to the information please feel free to send it to the EGL Mods Facebook or eglfeedback@gmail.com. We're trying to compile as much information as possible in case the authorities need to be contacted.

If you have had issues with this seller or need assistance, please PM A MODERATOR DIRECTLY. That will allow us to easily organize and track the information. 

If you need to get in touch with this buyer, she has said she is having LJ issues so you may have better luck proceeding via her FB. Please drop me a PM if you are a seller and need the link for contact purposes.

As mods, please note that we're really busy dealing with this situation and we don't have time to monitor outside sites and groups at this moment. If you spot a seller who has been affected by this situation on an outside group, whether they are a small-scale seller on the sales community or a larger-scale business, please encourage them to contact us here.

Previous Posts:
Initial post about the situation 
Mod update about the situation
Comments 
23rd-Nov-2012 05:39 am (UTC)
Thanks for your organization and diligence on this matter, mods! Hopefully it will all iron out smoothly over time
23rd-Nov-2012 07:23 pm (UTC)
Any chance you can unlock this? Some people who've been affected aren't on livejournal/have accounts and I think it would be better if it was open.
23rd-Nov-2012 10:20 pm (UTC)
Ah, I didn't even realize it was locked- I meant for it to be public so people could see it even if they can't or don't use LJ. Thank you for letting me know!
25th-Nov-2012 08:35 pm (UTC)
I know I'm not involved but I've been keeping up with this situation and I'm getting increasingly concerned of either a cut and run, the repayment through a friends account (which could lead to the same situation further down the line but without any seller proof) and now her added promise of a resolution after some kind of account restoration, which may make people relax in seeking the attention of the police. I'm also very alarmed of the mixed reasoning from both herself and her friend (who is sending the repayments) claims varying from issues with identity theft from her brother, to an unknown lolita, to claims that the chargebacks were filed with paypal, then claims it's an issue with the credit card. The last comment on the Facebook thread seems to indicate that Maiko is now settled on this being an issue with Paypal, saying she needs to contact them, or failing this send through the friends account, which seems to contradict her earlier claim of identity theft (which would need to be resolved via the bank, not Paypal). And the final issue seems to be the convenience of having suddenly lost internet access and having problems with LiveJournal.

Do the mods have any kind of timeline or solid information on what has actually happened? If the issue is not resolved would the mods consider releasing information on this person? I might be overly paranoid but I'm worried this same incident could happen again and it's making be wary of selling to the US.

Edited at 2012-11-25 08:36 pm (UTC)
26th-Nov-2012 03:23 am (UTC)
I'm not involved either, but it seems strange that Livejournal isn't working, but Facebook is OK?

Also I second what Laiferr said too. Its all too convenient...
26th-Nov-2012 06:56 am (UTC)
Since she has apparently been paying things back (albeit slowly) I don't know if it's necessary to publicly release her personal information at this time to the community at large in spite of her increasingly bizarre, conflicting stories.

With that said, I have provided her information to those directly affected and encouraged them to contact the authorities- even if she has promised to pay them back or has already paid them back. Best case scenario, they call the police and drop the charges when they get repaid. Worst case, they have to press charges and they have all the information they need. I'm also trying to collect information from international users. I'm located in the same state she is so I'm hoping I'll be able to submit the information on their behalf.

Also, yeah, I do actually have the true story on the situation; sadly, my hands are kind of tied on airing the information in its entirety. With that said, she's provided a firm date on repayment (27th-28th) so if she doesn't follow through on that we'll be taking additional steps against her.
27th-Nov-2012 07:51 pm (UTC)
I posted on the old thread here but just in case it gets overlooked, Maikodolly has moved her funds to another account and hooked up her new pp account to it and refunded me this morning using that.
28th-Nov-2012 02:47 am (UTC)
Thank you for the update :) She messaged me on FB about it earlier but I didn't have a chance to access LJ until now, I'll get it updated ASAP!
(Deleted comment)
3rd-Dec-2012 03:26 pm (UTC)
I'd just recommend explaining the situation to them (providing caps and e-mails from when the money was taken as a safeguard). If you can't receive a resolution within an additional 24 hours, I think you've given her time enough and it would be time to get in touch with the authorities (I can provide you with her personal information if you need it for that).
(Deleted comment)
4th-Dec-2012 01:00 pm (UTC)
I'm an auditor, I've been following the situation and posting over in /cgl/.

Can a mod or someone please explain why Maiko is manually returning people's funds? If she has notified her credit card company that the chargebacks were done in error it is their responsibilty to provide PayPal with the funds to pay back everyone she purchased from. The credit card company would then retrieve the funds from Maiko. There is no reason for Maiko to be refunding anyone directly. The fact that this is being done under yet another account with no attachment to the community would make it very easy for her to file another chargeback on the returned funds, then cut and run. Sellers would have little recourse were this to happen. Moderators please make sure you're doing the right thing in telling everyone to directly seek repayment from Maiko.

Edit: If the funds she is returning to you are being held by PayPal it's likely that either the account she's using has a bad history or she's already filing chargebacks.

Edited at 2012-12-04 01:03 pm (UTC)
4th-Dec-2012 03:03 pm (UTC)
Actually, when possible, we've advised people to seek recourse through PP to prevent what you've mentioned from happening, since (contrary to her claims) the refunds appear to have been initiated by PayPal- not her credit card company. When the case is arbitrated through PP, she can't refund the cash and then cut and run. Many sellers were able to successfully challenge the claims against them and receive their payment. This is the suggestion we listed in our previous post and the one we have initially offered to all the sellers with whom we've spoken, since it's the safest long-term fix.

With that said, many more sellers accepted payment via gift, shipped to an address that was ineligible for seller protection, shipped sans tracking, shipped with a non-PayPal-approved service (i.e. basically any international service), or did something to otherwise void their protection through PP- in short, they have no other recourse but to wait for her to manually refund them for all or part of their money. Several of these sellers have already experienced what appears to be an attempt at a chargeback from her new PayPal; in those cases I've advised them to give her 24 hours to respond and help clear up the case, and then go straight to the authorities. PP may be unwilling or unable to help sellers in these situations, but the police wouldn't ignore a case of outright fraud.

tl;dr Telling people to wait for a manual refund from maiko is clearly not the best solution, given what's already happened; however, due to the nature of the case it's the only recourse many sellers have short of getting the police involved.

Edited at 2012-12-04 03:14 pm (UTC)
5th-Dec-2012 03:49 pm (UTC)
FYI - I checked my paypal to make sure everything was still ok and it was ::knock on wood::. Note that in November paypal reversed the chargebacks after receiving and checking my tracking numbers - i did not receive a "refund" as apparently some people did from another account ... sorry i know this is confusing but i'm clarifying here since someone just pmed me about it).
11th-Dec-2012 07:47 am (UTC)
She tried to place a huge order with my store (about 30lbs of wigs and accessories) yesterday, so she's still out and about spending lots of money when other people should be receiving it back.

Personally, I think it's a good idea to at the very least put her real name and living place (not adress per se), out there so it's possible for other people that don't know the nickname associated with her
real name to find her! She orders & pays with her real name, I initially tried to do a search on it but it's quite generic, and even with her living place (or her full adress) Google didn't have anything on her.
Neither on her e-mail adress (which makes me think she made a new one!), so if you're a store owner that's not really in the whole lolita thing, it's possible to find out what she's been up to and not
take her order! Luckily Paypal cancelled her payment, so I couldn't even take her order if I wanted to and wasn't aware of this, but who knows if they do that with smaller amounts too and for how long?

To be honest, after reading more about it, I wouldn't wait with legal steps if you're in the USA and if you've been a target, she's still keeping this shit up.
11th-Dec-2012 07:53 am (UTC)
Ugh, thank you for the warning; I'm sorry that happened to you :c I think most of the other major lolita outlets have been hit, but I'll try to figure out which ones haven't and sent around a warning. We've already advised everyone involved to proceed with taking legal action, if possible, because after all the chargebacks and general hassle it's starting to seem increasingly unlikely that people will get their money back.
11th-Dec-2012 04:50 pm (UTC)
I think everyone directly involved, all the sellers who are still waiting on money, need to call paypal and let them know that maikodolly was throwing around this ridiculous 48 hour thing, and ask if she has even called paypal to fix the situation. I've called three times, and have been told the same thing each time: she has not tried to make contact with paypal, this 48 hour thing is not true, and they have emailed her about this multiple times. Please take the time to call paypal. Maybe paypal will pay more attention to this situation if enough sellers get involved.
12th-Dec-2012 01:15 am (UTC)
Actually, I have tried to call PayPal multiple times. I even have screenshots proving that my account is locked and I'm waiting for PayPal to unlock it. I have already sent out money orders, cashiers checks, and cash to those affected. If you would like that then please message me or email me at maikofantaji@aol.com
12th-Dec-2012 01:38 am (UTC)
No prob! I've messaged you :)
Thanks~!
14th-Dec-2012 03:38 pm (UTC)
So, a quick question - has this officially been dubbed a scam or are we still in the investigative state of it possibly being a huuuuuge misunderstanding?

Sorry if my comment isn't allowed on here, seeing as very few people asked questions, and i don't know if they're unrelated like myself or not. *U*
16th-Dec-2012 09:56 pm (UTC)
I'd also like to know. It's been over two weeks since a mod update, and I would like to know how many girls have contacted the police.
30th-Dec-2012 11:12 am (UTC)
Same, reaching a month since any update :S
28th-Dec-2012 05:46 pm (UTC)
How many people are still waiting on money from Maiko? I'm still waiting, but I'm pretty sure that once paypal gave the money back to her account (12/15) she ran off with it.
15th-Jan-2013 02:42 am (UTC)
I'm pretty sure that Maikodolly ran off with everyone's money, including mine. Can we make sure that she is banned now? This whole situation has just been ridiculous.
15th-Jan-2013 02:33 pm (UTC)
I think she's banned already? But the mods didnt announce. They just suspended her feedback page.
15th-Jan-2013 03:23 pm (UTC)
She's actually been banned since the situation started.
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