The EGL Community
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ATTN: Those who've sold to Maikodolly 
17th-Nov-2012 05:39 pm
eglmod

If anyone has sold anything to maikodolly, please be on the lookout for charge backs from PayPal. According to paypal her card was deemed fraudulent an charge backs are being made on dresses she bought over the summer, including those bought via sending money as a gift.

If a charge back has been made, please get in contact with PayPal as soon as possible. Provide them with as much proof as you can that you legitimately sold her an item and she received it, including screen shots of the sale happening in your sales post, any feedback, or comments she may have left you saying she received the item, and shipping receipts or tracking/confirmation numbers.

List of sellers experiencing charge backs from maikodolly:
evedestroys (fixed)
buttcape (fixed)
animerei (fixed)
anthrodraco
lady_enchanter
keroneko
alyssiumbaby (fixed)
jola (fixed)
pinkieh
uchuuhime
foxykitsuneko
samanthab1

If you have also experienced a charge back from something you sold maikodolly, please comment and let us know! Please include whether or not PayPal has refunded you. If you have sold her something in the past, but have not experienced a charge back, please be prepared just in case. Don't panic, just do the above suggestions such as make as many screen caps as you can that she received her item or find shipping proof if you still have it.

For future sales, please consider keeping all proof of shipment for an extended amount of time, including longer than the 45 days paypal allows for dispute, as these charge backs happened months after the fact, and please do not send or request payments as gifts unless you absolutely trust the person you are buying/selling from. Gift payments make it easier for the seller to make off with your money because PayPal does not recognize it as a business transaction taking place, and people who maikodolly have her send her payment as a gift are finding it difficult to get their money back from paypal, and might be in danger of being penalized for going against their terms, in addition to not being able to get their money back.

See this previous post for more information on the situation! At this time, we cannot be sure if this is an active scam, or an unfortunate problem with her credit card, but please do what you can to get your money back  from paypal.

UPDATE: Please refer to this comment. However, please continue to work with PayPal to get your money back, as PayPal should be the safer long-term fix.

UPDATE 2: According to our sources, authorities have confirmed that it was indeed a mistake with her credit card company, if you have experienced a charge back please get in contact with maikodolly to let her know, and, again, please continue to work with paypal to get your money back. If you have received your money back, or if you have not, please message me or one of the mods so we can keep track!


FINAL UPDATE FOR THIS POST: This is an old post that people have ceased to read and comment on, we do not update old posts to reflect current situations, please keep updated on the situation by referring to the current sticky or any other current posts about this.

Comments 
17th-Nov-2012 11:32 pm (UTC)
Also look at the buyer's journal info, if the journal is JUST made, no content and no signs of livejournal usage RUN. I took a peek at the sellers info and in the makeup community, we couldn't sell to that person.
17th-Nov-2012 11:38 pm (UTC)
That could very well be true but is not necessarily always true, people make LJ accounts all the time just for legitimately buying and selling on egl comm sales, and people who have been members for a long time sometimes turn scammers. In this case, this girl has a number of public personal FBs linked with her LJ. It's hard to judge who is and who isn't going to scam you based on how often they use their LJ, the best you can do is just take note of it and be cautious by not accepting gift payments and keeping records of all sales and shipments you make.
18th-Nov-2012 12:43 am (UTC)
I think it's really good that you're treading carefully and not immediately branding her as a scammer and that there is the possibility of a mistake but I feel like this should be perhaps listed on her feedback (If she has one) or perhaps on a caution list somewhere?

The fact that she sunk that much money into purchases in a small amount of time with them all resulting in charge-backs seems that if she wasn't a scammer then, at the very least, she's not a responsible buyer and it should be made fairly aware within the comm to ensure that this doesn't happen again.

Thank you for your posts on this and I really hope everyone gets their money back!
18th-Nov-2012 01:10 am (UTC)
We just found out about this today and she's been immediately banned, just in case, we're hoping to see how this all works out before she is put down in the big old list of ~official~ scammers, between the ban, the number of warnings about her up, and the fact she hasn't bought anything in the past 2 months there hopefully isn't really any chance anyone is going to sell anything to her between now and when we get the chance to do that!
18th-Nov-2012 12:48 am (UTC)
Maiko purchased quite a few things from me this summer and there was a chargeback incident then ... it was reversed and i got my money. I just checked my paypal and my paypal is negative again. WOW. I'm kind of shocked since this happened so long ago and was resolved i did not expect to see something from this again so long after resolution :(
18th-Nov-2012 12:58 am (UTC)
yeah i messaged you about it :(

I'm -522.00 USD.

I've gotten ahold of her and she said it's all an error but I have yet to see my money.
18th-Nov-2012 04:56 am (UTC)
Update: She has reversed the payment AGAIN. So no, I no longer have my money back.


I am BEYOND angry with Paypal. When I spoke to their representative on the phone, they assured me that my money was refunded at that I would not have any problems with this transaction anymore. And of course, their offices are now closed and won't reopen for another 9 hours...
18th-Nov-2012 04:57 am (UTC)
oh hell no. yeah this is kinda why paypal is awful? i'm hoping everything gets resolved for everyone okay.
18th-Nov-2012 05:04 am (UTC)
Look for items you sold her and save the pictures for legal proof? I saved most of them myself... just in case. http://www.facebook.com/media/set/?set=a.104214336353727.8077.100002954834293&type=3
18th-Nov-2012 07:15 am (UTC)
I'm having a bit of trouble keeping up here, but people have mentioned that Maikodolly's facebook is active and full of proof pics of the sold items. This has been leading people to suggest that calling the cc company is a fraudulent action on maikodollys part, but this might still be explained in two ways:
1. Maikodolly has stolen a credit card from John Smith, and John smith contacted his cc company for the chargebacks. John smith is still entitled to his money, as are each of the sellers involved. The real maikodolly must be tracked down and have the money extracted from her.
2. Maikodolly is a minor, with a parents credit card attached to her PayPal, and the parent flipped out and filed chargebacks on everything. The parents are legally responsible for maikodollys purchases and have no right to file chargebacks, and the sellers are entitled to their money.
Either of these could explain why PayPal keeps doing the reversal hokey pokey with users such as animerei. Does anyone on the inside think either of these are valid theories?
18th-Nov-2012 08:18 am (UTC)
Both of those seem like valid theories, though would hazard a guess as to the second one in this case... Can anyone confirm her age? She seems young from the facebook pics.
18th-Nov-2012 08:36 am (UTC)
She has bought an AP heart bag in yellow from me too: https://fbcdn-sphotos-d-a.akamaihd.net/hphotos-ak-ash4/291897_277715805670245_705150332_n.jpg
And now her payment is send back to her!!!!
What can I do????
18th-Nov-2012 08:55 am (UTC)
I have called pp:
Because I have send it out with a tracking number (I will never sell anything without a number again) I can prove it!!!
Tomorrow I will see if I get my mony back...
18th-Nov-2012 10:33 am (UTC)
Everyone, I'm so sorry about this, I'm currently talking to PayPal and my bank. This was started by identity theft and escalated into this mess xD I'm working on refunding people currently. I just sent a refund to Evedestroys and I'm waiting to hear from her that she received the refund. If you have had a payment reversed from me, please inbox me with your PayPal name and amount needed to be refunded and I will refund you. Again, I'm so sorry about this and I'm working hard to fix this problem
18th-Nov-2012 03:16 pm (UTC)
The best thing you can do to prove that you are the owner of the PP account we all know is to:

Have each seller provide you with the unique transaction ID for the item(s) in question
Call Paypal and have them remove the Holds/Reversals from those specific transactions

Because currently, you've offered to pay us our money from your "friend's" paypal account (at least that's what you offered me via PM). You shouldn't have to do anything like it. Just inform Paypal which transactions are legit and they'll stop harassing us.

Edited at 2012-11-18 03:48 pm (UTC)
18th-Nov-2012 03:28 pm (UTC)
Maikodolly refunded me through a "friend's" PayPal account. She gave me the email address it'd be coming from ahead of time and it was from tha address. I'm still a bit worried but she told me she's working on getting everyone back their money....
18th-Nov-2012 03:53 pm (UTC)
I appreciate her effort on this, i do - but i feel that Paypal should resolve this issue and close the cases. if i get a random payment from somebody else that is not a transaction i can prove is legitimate ... w/ the previous transactions i have tracking and insurance numbers to prove i sent what i was supposed to, w/ a different tansaction coming from someone else and unconnected to this set of transactions i have nothing. It's a tough position to be in for everyone, on one hand you want your paypal back on the other you might be trading a short-term fix for a long-term headache!
18th-Nov-2012 03:54 pm (UTC)
I don't have access to my friends access, per say, she logged on and payed and I gave her cash back I had gotten for her at the bank. I will call PayPal and prove its my account and have them cancel the claims/reversal. If, as mentioned above, I could get the transaction numbers, I will call immediately!
18th-Nov-2012 08:05 pm (UTC)
I never had any dealings with her but I highly suggest not to accept payments from her "friends" account as that seems rather dubious.
Paypal seems useless, I never really like paypal because no matter how much proof you have that it has been delivered, they still screw you over if you are a seller, there's only buyer protection it seems, no seller's protection at all.
As many people seem to have been duped, I suggest to contact the authorities, either your local police department or the FBI.
http://www.fbi.gov/about-us/investigate/cyber/cyber
18th-Nov-2012 08:25 pm (UTC)
Maybe someone better let PayPal know the whole scope of the situation too.. looks like they act only on the last thing said and as the saying goes, left hand doesnt know what the right hand does.
18th-Nov-2012 09:08 pm (UTC)
I hope everyone gets their money back. What with all the back-pedaling, mixed up stories, and the fact that at least two were charge-backed TWICE, it sounds like you've been scammed.
Hopefully everyone has enough money still to keep their banks in the positive/afford food and other basic necessities. I'm sorry this kind of thing happened to you.
18th-Nov-2012 10:39 pm (UTC)
I havent spoken to Maikodolly, but spoken directly to paypal.
I was lucky and had proof for everything including the sales page, pm's, I invoiced via paypal, listing all items and shipped express with tracking. This showed what time, the address and who signed for the item so there was no doubt that someone received my package.
Paypal have refunded the amount back to me and fixed up my account.

This was certainly an eye opener about when I AM or NOT covered for seller protection. I already have a fairly long list of conditions on my sales post but it looks like I am going to have to add to that, to protect myself in the future! iIt is very sad that its going to make it more difficult for people to purchase from me, but I dont really know how to protect myself otherwise.
19th-Nov-2012 02:38 am (UTC)
Would you mind sharing those conditions so other people can know what to look out for? Thanks!
19th-Nov-2012 07:07 am (UTC)
i was just wondering if this was happening to everyone whom had a transaction with Maikodolly or just those with money in their account?
19th-Nov-2012 03:15 pm (UTC)
Those that did not have a balance on their accounts have had that money subtracted and are in the negative (the paypal account shows a negative balance), so those amounts were deducted even if there was no balance to deduct from. No idea if EVERYONE that had a transaction w/ Maiko had this happen but it seems like quite a lot of people w/ transactions going back to this summer.
19th-Nov-2012 04:45 pm (UTC)
As of today, my account has been restored. Let's see how long it stays that way...
19th-Nov-2012 07:03 pm (UTC)
update: Just got off the phone with paypal and because the tracking numbers on all 5 transactions checked out they ruled in my favor. My account is currently still not balanced because the transaction needs supervisor approval (due to being such a large amount, apparently) but they expect my account will be back to normal with 24 hours. I will shortly PM a mod w/ Maiko real name, address and all of the info I have so they have that for reference.
19th-Nov-2012 08:44 pm (UTC)
I called paypal a 2nd time today since they didn't do anything in the 48 hours they gave me last time. The man I spoke to said he was going to go ahead and credit my account since I was eligible for seller protection (tracking + insurance), but it will take another 24-48 hours to process.
19th-Nov-2012 10:26 pm (UTC)
I have refunded some people already from my friends paypal, and I called and got the freeze on my paypal lifted, it will take around 48 hours to be lifted, then I can pay back people from my own account, and until then, I will continue to refund people from my friends account :) I'm trying my best to keep everyone updated, and am getting everybody paid back. Paypal had told me that they were unable to refund people back after a reverse, and another time they said they can xDD Either way, you will either be refunded by paypal or myself.
19th-Nov-2012 10:43 pm (UTC)
Please keep trying to work with paypal to refund people. There's really no reason why paypal shouldn't refund people if it was a mistake. Especially if one person already said that they can do so. We'll be checking up with the people who have come forward to say they got a charge back, but after 48 or so hours, when the ban is lifted and you've gotten the chance to do so, can you please send me a message of all the people who you have refunded and let me know if it was either via PP or your own accounts? So we can keep track of everything!

I sent you a PM on here, not sure if you got it btw!
(Screened comment)
19th-Nov-2012 11:35 pm (UTC)
Annnnnd the money has been officially returned by paypal to my account! I hope it stays.
20th-Nov-2012 10:56 am (UTC)
Duh, I also received a charge back for a dress I sold her in August today...so well, I've contacted Paypal and Maikodolly so for now I guess all I can do is wait... :/ duh.

Edited at 2012-11-20 02:46 pm (UTC)
20th-Nov-2012 12:43 pm (UTC)
resolution: my account is back and balanced! hopefully it stays that way ...
20th-Nov-2012 10:17 pm (UTC)
I've also been hit by this, and I don't even wear lolita anymore ahaha. (although I am ever impressed by how organised the mods are)

This transaction was months old, so I didn't keep the post office receipt. The only thing I have is a message saying she received the dress. Could this help me get my money back? Any advice would be appreciated, not used to paypal drama.
20th-Nov-2012 10:45 pm (UTC)
Please PM maikodolly and ask that she get in contact with paypal and let them know your purchase was valid!
21st-Nov-2012 02:00 am (UTC)
Hi, I sold 2 chocomint clips to her in August and have had a fee reversal via paypal. I am contacting her & paypal today about it. TY
21st-Nov-2012 02:43 pm (UTC)
Just update from me:
Got off the phone to paypal who have told me that the buyer actually went to her credit card company and told them the payments where unauthorised. Therefore any money coming back is going to take up to 30 days bc they need to dispute it with the credit card company, but if you have proof of postage then you are more than likely to be covered by paypal seller protection. I've had no response from MaikoDolly after messaging her.
21st-Nov-2012 07:37 pm (UTC)
She mentioned on facebook that she was having trouble with LJ. No idea what kind of trouble, or in what context, I didn't read the whole thread; I just happened to see the comment because I get FB notifications every time anyone on my friends lists posts to the FB english sales comm and I clicked one to clear it.
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