Kai Nimura ([info]kai_nimura) wrote in [info]egl,

Overdue review of talia_speaks


This is what I have submitted to the database.
kai_nimura says:
Your comment is awaiting moderation.

March 14, 2010 at 3:49 am
Type of Feedback: Netural
Are you a buyer/seller/trader/GO organizer or GO participant? Buyer
Communication rating: 5
Shipping rating (if applicable): 5
Description of experience: Forgive me it’s been a year. She kept in touch, was shipped very well and quickly once done. I have no idea how long it took to complete as it’s been a year.

I am leaving a netural because I am not happy with the item. I never have been. However until recently, with aid and encourgement from others I am finally leaving feedback.
I commisioned this : http://img.photobucket.com/albums/v175/kainimura/131937-toruso.jpg
I recieved this: http://img.photobucket.com/albums/v175/kainimura/IMG_5521.jpg http://img.photobucket.com/albums/v175/kainimura/IMG_5522.jpg

Upon getting it I was horrified by it. it was nothing like I had wanted or hoped for. I honestly believed that since I paid so little for it, it was no wonder it wasn’t made from any sort of velvet and didn’t look anything like the originial. I have since been told different by other parties and members of the egl community. I didn’t want to hurt Talia’s feelings by telling her how I felt about the peice as soon as I got it. and that is solely my fault. As far as I remeber I never got a progress pic, I think I told her not to bother because I trusted her, *I have never done that since this event*. And I told he rnot to wory about the charm, because I have a nickel allergy and did request that the clasp and chain she use be safe for my skin.

I have never worn it, in fact until recently it was shoved in an old purse and left there.

Here is the invoice.
http://img.photobucket.com/albums/v175/kainimura/IMG_5523.jpg
http://img.photobucket.com/albums/v175/kainimura/IMG_5524.jpg

I have since been informed that i paid too much for it. I do not want a refund. I want nothing done to ‘correct this’. I just want this feedback to finally go up. I have a friend who has offered to remake the item to look like the originial, which is what i thought I was getting.

~~~~~~~~~~~~~~~~~

I will admit to fault in not being upfront and honest to her when I got it. A year ago my mind was very firmly planted in the world of price=quality for commisions. The more you pay the higher qualitly you get. I have since been told very differently. I should have told her when I got it, but being her friend I honestly thought this was as good as she could do, and it was like going into claires and expecting something as good as from Jared's.

As of late I have been hearing many times that no matter how late one should still submit feedback.

I sought advice in the eglchat room. I asked friends on aim, and thought about it. So I left feedback a year late. As her friend I was worried about hurting her feelings by telling her I hated the necklace. As a buyer the quality is inexcuseable. I will only apologize for not telling her when I got it, but I honestly thought that I really shouldn't have expected something of better quality for the price.

However, I did not inform anyone that I was finally leaving feedback when I decided to.

And I awoke to these on my cell phone.
http://img.photobucket.com/albums/v175/kainimura/IMG_5526.jpg
http://img.photobucket.com/albums/v175/kainimura/IMG_5525.jpg

And to a rather interesting message on her livejournal. all of which I'm not going to even respond to. However as evidence of her actions in receiving a netural feedback a year late, The texts only are posted here. as her lj is f-locked.

However, I'm not the only one she sent nasty messages to. She also sent them to a mutaul friend of ours who I know IRL. said girl was 110% unware of my actions in submitting this feedback, and she did NOT deserve to be sent nasty text messages. The feedback was submitted by me, No one made me do it, and no one had any say in if I posted it or not. I made that choice all by myself. The most said girl did was give me her HONEST option on the quality of the peice and offer to remake me the necklace properly.

If she had a problem with my feedback she should have contacted ME and ONLY ME. Not send nasty messages to innocent people. Perhaps she did such because I refuse to respond to her nasty messages, which in my personal option do not warrent a response.

The only reason this is going up here on egl is because of her actions and behavior after the feedback went onto her database.
Tags: review: seamstress

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[info]bijoujou

March 15 2010, 04:39:03 UTC 2 years ago

....whoa. This just gets juicier and juicier.

[info]sparklychelsey

March 15 2010, 05:04:22 UTC 2 years ago

This!

[info]octavekitten

March 15 2010, 04:39:43 UTC 2 years ago

ergh no offense but....

It's one thing to post a review but another to post all the dramatic crap.... if you guys have each other's phone numbers and there are secrets going on and texts and stuff, then you should probably keep that to your personal journal. if you were unhappy maybe you shouldn't have waited a year to bring it up?

idk it's one thing to be unsatisfied, but i'm not sure this is the best place to be posting personal text messages and stuff.

[info]evedestroys

March 15 2010, 04:43:00 UTC 2 years ago

Re: ergh no offense but....

this.

[info]kai_nimura

2 years ago

[info]bijoujou

2 years ago

[info]pui_puni

2 years ago

[info]pui_puni

2 years ago

[info]pui_puni

2 years ago

[info]pui_puni

2 years ago

[info]janitors

2 years ago

[info]pui_puni

2 years ago

[info]bijoujou

2 years ago

[info]chokelate

2 years ago

[info]bijoujou

2 years ago

[info]aimeekitty

2 years ago

[info]aikazi

March 15 2010, 04:49:37 UTC 2 years ago

Neutral feedback is pretty reasonable considering what you got. The bow itself looks to be 2x the size of the btssb one. :/

However -- the messages sent are absolutely and completely unprofessional. I do not know if you know her in real life, but regardless it is completely inexcusable to treat your customer that way. I understand that possibly waiting a year would be really upsetting for her, as I would be if any of my custom commissioners were upset with me -- but I would be doing everything in my power to rectify the situation and as quickly as possible.

I'm sorry you had to go through that -- I'm really shocked that she would even write something that horrible to you :/ She always seemed willing to fix her problems. I hope this works out for you ---

[info]snowhite_dahlia

March 15 2010, 04:57:18 UTC 2 years ago

I'm agreeing with [info]octavekitten. This sounds more like you and [info]talia_speaks are having personal issues and you should keep those off the public comm.

[info]aikazi

2 years ago

[info]aikazi

2 years ago

[info]kai_nimura

2 years ago

[info]pui_puni

March 15 2010, 04:56:02 UTC 2 years ago

Eh, maybe I'm crazy but that doesn't look too low quality to me, besides it not being velvet, which no doubt would have made it a lot nicer.

Out of curiosity, not that you were wrong in leaving the feedback you did, but why didn't you ever contact her and tell her this wasn't was you expected? You could have maybe asked for one made in velvet instead? Maybe she could have fixed it for you if she had known you were unsatisfied.

Those text messages though... definitely do not make me comfortable commissioning something from her. That is a completely unprofessional reaction to neutral feedback, for gosh sakes.

[info]mechanical_masq

March 15 2010, 06:54:15 UTC 2 years ago

Perhaps because Talia is a mod and an influential member in the comm? Even so it's not really an excuse, but that may be a contributing factor.

[info]melancholylune

March 15 2010, 05:13:35 UTC 2 years ago

Well it's rather unfortunate that an entire friendship was ruined by $18.71.

I think that text messages are rather personal and shouldn't be used as a review. When Seller/buyer interactions go to phone numbers that's more personal interaction. I don't think she was talking to you as a seller, but rather as a hurt friend. Which is understandable sense it's an entire year after the situation.

By leaving neutral feedback I can understand that you aren't leaving rude or cruel feedback which is considerate on your part given the evidence you've shown. However, by not telling Talia_speaks the situation in the first place and waiting so long, then claiming that you leave it in your purse and forget about it isn't her fault.

I feel that most of this situation could have been handled better. You could have told her in the first place, or asked for a refund, asked for progress pics etc. She can't exactly resurrect a situation that she knew nothing about.

I hope that this situation resolves itself. Good luck.

[info]celticfreefall

March 15 2010, 05:43:58 UTC 2 years ago

The text messages seem to be of a completely personal nature, as they're due to a friendship going sour and not as some kind of outrageous move by a crazed seller.

I think both parties are at fault in the end.

[info]bloodyxbaroness

March 15 2010, 05:22:27 UTC 2 years ago

I actually am glad to be warned about the way that she has been treating you. She is the one that chose to send those text messages and as it is relevant to the transaction, I think it belongs in the feedback.

[info]junklandbabette

March 15 2010, 05:24:38 UTC 2 years ago

It's almost understandable that you would be hesitant to do so considering Talia is your friend as well as influential and in control of the DBS. However, you're right to admit that you shouldn't have waited a year to leave this feedback.

Even still, long overdue or not, the way Talia is reacting to this is certainly not helping her case in the slightest. The fact that she's behaving this way and going so far as to text, IM AND leave messages on your LJ only makes her seem unprofessional and maybe even a touch petulant. Then on top of that she messages your friend? I'm sorry, but I can't help but feel as if that's taking it a bit too far.

I've never had a conversation with Talia before so I don't want to make assumptions about her character as a whole so I've tried to just stick to how my opinions about this one incident and other similar ones. That being said, if I ever considered commissioning someone ever again, it certainly wouldn't be her based on the way she's acting. I hope that this ends up being resolved in a timely, fair manner on the part of the other mods and staff.

[info]janitors

March 15 2010, 05:30:03 UTC 2 years ago

i agree completely; you said everything i was thinking!

[info]valkyrie_chan

March 15 2010, 05:28:20 UTC 2 years ago

When I go to a restaurant and the food is shitty, I talk with a manager/servers about the problem and see what can be done. Better that than walking out unhappy and pissing off the server by leaving a shitty tip.

Honestly, I do not like Talia's work. But you do get what you pay for, and if you get something you don't like, you need to bring up your concerns with that person politely in a prompt manner. If you think the shitty workmanship was equal to the cheap price, that's cool. If not, why leave a neutral review a year after it was made without even speaking to the seller?

However, I think this episode proves the database needs to be managed by someone who isn't a seller.

[info]rocketlaunching

March 15 2010, 05:56:43 UTC 2 years ago

However, I think this episode proves the database needs to be managed by someone who isn't a seller.

I second this, however I think this was proved a while ago XD. Talia being the admin and not allowing others to give her bad feedback ruins the neutrality of the DBS, and a bit unfair for reasons that don't need to be said on EGL. I would love to step up and mod the DBS as I have experience with wordpress administration and hardly use the sales comm to begin, but I am an unknown so that probably wouldn't happen *sigh*

[info]kurai_hime

2 years ago

[info]celticfreefall

March 15 2010, 05:41:40 UTC 2 years ago

To be frank, this sounds like vendetta wank. If you weren't happy with the item, you should have said something when you bought it.

[info]azndragonkeeper

March 15 2010, 06:55:16 UTC 2 years ago

THIS.

[info]kurai_hime

2 years ago

[info]loli_kitten

March 15 2010, 05:56:46 UTC 2 years ago

Some people are too nice/shy to say something when they're unhappy. She obviously didn't want to hurt her feelings, but finally has come to the realisation that it's not about feelings. Yeah a year is a long ass time, but better late than never.

What's the point of telling her what she should have done. It's too late for should have. What's done is done.

[info]pui_puni

March 15 2010, 06:01:06 UTC 2 years ago

What's the point of telling her what she should have done

To give the seller a chance to fix it for the customer. Perhaps a whole new choker could have been made to replace the one the buyer doesn't like and she would have been completely satisfied.

[info]pui_puni

2 years ago

[info]pui_puni

2 years ago

[info]pui_puni

2 years ago

[info]indigo_tide

March 15 2010, 06:20:02 UTC 2 years ago

Overdue review of talia_speaks

I just can't believe there's all this uproar over a necklace. Mountain out of a molehill, IMO.

[info]mzsparky

March 16 2010, 01:55:15 UTC 2 years ago

Re: Overdue review of talia_speaks

The vibes I get from this WHOLE thing, it's not even about the necklace. I feel like she was thinking "Okay, you hurt me recently and now I'm going to hurt you." She had 'great' timing, too, since all of this talia wank is coming up now about her sewing and being late all the time.

[info]manmadememories

March 15 2010, 06:24:44 UTC 2 years ago

it's 100% unprofessional for a seller to contact a buyer about feedback despite personal relationship. It does seem like maybe you both don't get along in person (?), but still I think this goes to showing an inability to separate out work and personal.

[info]moulinrouge04

March 15 2010, 16:20:08 UTC 2 years ago

I agree completely. The "seller" and the "friend" must always be separate as well as the "buyer" and the "friend". As a buyer, you weren't happy with the product, but that doesn't me you disliked her as a person. (that may not be the case now?). This is probably why you waited a year. As a seller, she should treat the feedback just as it would've been from someone she's never met.

I hope everything is resolved for everyone involved.

[info]idealia

March 15 2010, 06:43:39 UTC 2 years ago

I see a lot of people finding fault with kai leaving feedback a year later...do you guys think it's generally unacceptable to leave feedback so much later? Or should there be no limit as to when you can leave feedback?

[info]atomicwarplease

March 15 2010, 06:52:58 UTC 2 years ago

Personally, this specific situation aside, I think it is reasonable to leave feedback at anytime as long as the person leaving the feedback still has proof of the transaction, i.e. correspondences, saved pages/screenshots, photos of the items, etc.

I'm not sure what the limit should be for otherwise, though.

[info]hallarch

2 years ago

[info]torment2romance

March 15 2010, 12:16:58 UTC 2 years ago

Eh I think both of you are at fault to be honest. You didn't tell her *anything* about being unhappy about with the item, so she had no idea what your feelings were about it. And then you give her a bad review a year later. Honestly I would have been pissed about that simply because you didn't let her know and then gave her no chance to remedy the situation.

That being said - those texts were highly out of order. Though I do think (like others are saying) that you must know her pretty damn well to have her phone number and stuff, so there could be some personal beef between the two of you.

[info]loligirlbecca

March 15 2010, 16:30:56 UTC 2 years ago

this exactly.

[info]fawniechan

March 15 2010, 12:34:38 UTC 2 years ago

throwing my two cents into the pot...
I don't think you paid 'too much' for it - you get what you pay for. For fifteen dollars I feel this is about as good of a replica as you're going to get. I'm not understanding where you're coming from when you say that it's 'horrible'; the quality looks average which I would expect from an average priced choker. I think your original sentiments towards it were correct - of course it's not going to be velvet! - and whoever convinced you otherwise is at fault.
HOWEVER, it is your purchase and you should be able to leave feedback as you see fit. The way she responded was COMPLETELY unprofessional in my opinion, and if anything the review was not so much for the product, but of the service that comes along with it. Knowing that she's thrown a tantrum over a neutral review is not going to win me over as a buyer and I appreciate your honesty in that. I think it's fine to post the text messages here considering that it relates directly to the service and communication between the buyer and the seller.
Having said that, I know you didn't want to hurt her feelings as a friend, but if you had politely discussed it in a mature, non-offensive way, I'm sure this whole mess could have been avoided.

[info]elastico

March 15 2010, 13:41:58 UTC 2 years ago

It's all good and well posting a review and whatnot, but the texts?

Not that I'm in any way condoning that sort of behaviour. But you two are friends, and from her point of view, that's a huge WTF for you to post negative feedback on her a year later. That would feel like a betrayal in friendship. So, I don't think the texts should be here.. idk.

[info]christiedepauw

March 15 2010, 21:13:43 UTC 2 years ago

I just want to say that your icon is AWESOME! Mitchell/Aidan is sooo hot!

[info]elastico

2 years ago

[info]bbkitty

March 15 2010, 14:21:10 UTC 2 years ago

While I agree that her attitude is unprofessional (friend or not, you don't make personal LJ posts about a customer), I'm having trouble finding why the necklace is so "horrible". The image you provided is NOT a product of her own make, she made a replica of something she's probably never seen in person. Velvet is expensive enough that, on top of pearl beads and hypo-allergenic findings, she wouldn't have made much, if any, profit off your order. (Friend or no, she is a business and deserves to charge more than cost of materials)

Did you ASK for velvet, or express that that element was important to you at all? Did either of you, at any time, discuss materials and how close you wanted it to be from the original? She saw a picture of a bow on a band with pearls and made one, using materials that were comparable to the price you paid. If you wanted an EXACT replica, you should have just sought out the original, IMO.

[info]theosakakoneko

March 15 2010, 14:40:02 UTC 2 years ago

This review/post seems very strange to me. The mere fact that you posted it a year later after being goaded into it by other unrelated people who told you you overpaid is not the whole problem, though would be enough to lend a good deal of "wtf" to this. (Besides, other people saying you overpaid is completely irrelevant here, because 1, you didn't mention how much you paid, and 2, what things should cost is extremely variable based on a person's opinion - someone may think $5 is too much for something someone else is willing to pay $25 for.) But the main problem with this post is that you include details that don't seem important to what you are actually trying to do here, and don't include details that seem relevant.

It seems to be clear that the reason she reacted as she did and texted you was that you were friends. Close enough friends that she has your number and that she can contact you in this way, and that she would feel that she can talk to you casually rather than in business-like ways. While it isn't acceptable for her to talk to a customer like that, clearly your relationship is more than just customer/salesperson/whatever. I don't know either of you well, and I don't know you at all, but it's clear to anyone even on the sidelines that there is more to your relationship than a professional one, and you are bringing up things that shouldn't be brought up here.

On the other hand, nowhere do I see anything about your original communications in commissioning the item. You show a picture of the Baby original, but you don't show what you said to her when you asked her to make you one. You say that "I told he rnot to wory about the charm, because I have a nickel allergy and did request that the clasp and chain she use be safe for my skin" but you don't say if you originally asked for a charm at all. Did you tell her not to worry about the fact that she didn't include it, or did you tell her not to include it? Or did you mention it? Did you ask her for a replica of the item as shown, or did you ask for "a bow collar like this Baby one"? Without seeing your original request, we cannot judge at all what you got.

This whole post reads more like an attack on her character and an attempt to make people hate her than any kind of review of her services. While she did send inappropriate texts, that's between two friends, and is none of our business.

[info]bijoujou

March 15 2010, 18:27:28 UTC 2 years ago

The invoice said she paid like 18 bucks for it, otherwise I agree.

[info]bijoujou

2 years ago

Deleted comment

[info]shadowstarr

March 15 2010, 14:57:38 UTC 2 years ago

Exactly. The neutral feedback by itself probably would not have diminished her standing as a commissioner had she just not acknowledged it.

[info]shadowstarr

March 15 2010, 14:56:21 UTC 2 years ago

I'm glad the texts were posted. That kind of reaction and language should not be part of a business transaction. If the seller had responded in a business-like manner, even if nothing was done to fix the very old problem, then I wouldn't have had a problem in the slightest. Sometimes commissions don't work out. It happens. BUT, such language does reflect upon the character of the talia_speaks. I would not consider doing business with her in the future.

If you're going to go into business... you have to learn to not take things so personally and deal with things in an appropriate manner.

[info]angelofdeath275

March 15 2010, 16:16:42 UTC 2 years ago

The texts are apart of the review because it happened RIGHT AFTER she posted the feedback. That is really unprofessional. Seriously, asking someone to delete a post, then this....

Deleted comment

[info]applepoffin

March 15 2010, 17:04:28 UTC 2 years ago

I think the point is that talia blew everything out of proportion. The review was neutral. How posting a neutral review can be making a mountain of of a molehill I don't know.

[info]84trillion

March 15 2010, 17:03:14 UTC 2 years ago

Oh god... I have a skirt from her that I just mailed off to someone as a trade. I only ever tried it on, I never really checked it for issues or reviewed it and now I am worrying! What a terrible seller!

[info]kokoro

March 15 2010, 17:43:52 UTC 2 years ago

WOOOOOW. D:

[info]laiferr

March 15 2010, 18:56:58 UTC 2 years ago

I don't feel this is valid considering you did not go to the commissioner first. You're posting a conclusion before you even tried to fix anything. Time is no matter, you should have still contacted her when you realised it wasn't satisfactory.

I bought a dress over a year ago when i was new - at the time, the problems didn't bother me, and i didn't notice a few things. it has a wine stain. one of the bows started to fall off and i discovered it had before, and has been poorly stitched back on. some of the lace had stains which had been covered up. it was misshapen from wear. What would be right, talking to the seller about it (even after a year) or just writing bad feedback for her? It doesn't take much brainpower to see which is right, and yours is a very similar situation. And for about $135 less than my transaction.

Since you decided not to do this the whole thing has become a huge mess. I really don't know what to suggest.

[info]topof_thepage

March 15 2010, 19:07:06 UTC 2 years ago

Why should she have to go to the commissioner first for a neutral review to be valid?

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