This is what I have submitted to the database.
kai_nimura says:
Your comment is awaiting moderation.
March 14, 2010 at 3:49 am
Type of Feedback: Netural
Are you a buyer/seller/trader/GO organizer or GO participant? Buyer
Communication rating: 5
Shipping rating (if applicable): 5
Description of experience: Forgive me it’s been a year. She kept in touch, was shipped very well and quickly once done. I have no idea how long it took to complete as it’s been a year.
I am leaving a netural because I am not happy with the item. I never have been. However until recently, with aid and encourgement from others I am finally leaving feedback.
I commisioned this : http://img.photobucket.com/albums/v
I recieved this: http://img.photobucket.com/albums/v
Upon getting it I was horrified by it. it was nothing like I had wanted or hoped for. I honestly believed that since I paid so little for it, it was no wonder it wasn’t made from any sort of velvet and didn’t look anything like the originial. I have since been told different by other parties and members of the egl community. I didn’t want to hurt Talia’s feelings by telling her how I felt about the peice as soon as I got it. and that is solely my fault. As far as I remeber I never got a progress pic, I think I told her not to bother because I trusted her, *I have never done that since this event*. And I told he rnot to wory about the charm, because I have a nickel allergy and did request that the clasp and chain she use be safe for my skin.
I have never worn it, in fact until recently it was shoved in an old purse and left there.
Here is the invoice.
http://img.photobucket.com/albums/v
http://img.photobucket.com/albums/v
I have since been informed that i paid too much for it. I do not want a refund. I want nothing done to ‘correct this’. I just want this feedback to finally go up. I have a friend who has offered to remake the item to look like the originial, which is what i thought I was getting.
~~~~~~~~~~~~~~~~~
I will admit to fault in not being upfront and honest to her when I got it. A year ago my mind was very firmly planted in the world of price=quality for commisions. The more you pay the higher qualitly you get. I have since been told very differently. I should have told her when I got it, but being her friend I honestly thought this was as good as she could do, and it was like going into claires and expecting something as good as from Jared's.
As of late I have been hearing many times that no matter how late one should still submit feedback.
I sought advice in the eglchat room. I asked friends on aim, and thought about it. So I left feedback a year late. As her friend I was worried about hurting her feelings by telling her I hated the necklace. As a buyer the quality is inexcuseable. I will only apologize for not telling her when I got it, but I honestly thought that I really shouldn't have expected something of better quality for the price.
However, I did not inform anyone that I was finally leaving feedback when I decided to.
And I awoke to these on my cell phone.
http://img.photobucket.com/albums/v
http://img.photobucket.com/albums/v
And to a rather interesting message on her livejournal. all of which I'm not going to even respond to. However as evidence of her actions in receiving a netural feedback a year late, The texts only are posted here. as her lj is f-locked.
However, I'm not the only one she sent nasty messages to. She also sent them to a mutaul friend of ours who I know IRL. said girl was 110% unware of my actions in submitting this feedback, and she did NOT deserve to be sent nasty text messages. The feedback was submitted by me, No one made me do it, and no one had any say in if I posted it or not. I made that choice all by myself. The most said girl did was give me her HONEST option on the quality of the peice and offer to remake me the necklace properly.
If she had a problem with my feedback she should have contacted ME and ONLY ME. Not send nasty messages to innocent people. Perhaps she did such because I refuse to respond to her nasty messages, which in my personal option do not warrent a response.
The only reason this is going up here on egl is because of her actions and behavior after the feedback went onto her database.
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March 15 2010, 04:39:03 UTC 2 years ago
March 15 2010, 05:04:22 UTC 2 years ago
March 15 2010, 04:39:43 UTC 2 years ago
ergh no offense but....
It's one thing to post a review but another to post all the dramatic crap.... if you guys have each other's phone numbers and there are secrets going on and texts and stuff, then you should probably keep that to your personal journal. if you were unhappy maybe you shouldn't have waited a year to bring it up?idk it's one thing to be unsatisfied, but i'm not sure this is the best place to be posting personal text messages and stuff.
March 15 2010, 04:43:00 UTC 2 years ago
Re: ergh no offense but....
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March 15 2010, 04:49:37 UTC 2 years ago
However -- the messages sent are absolutely and completely unprofessional. I do not know if you know her in real life, but regardless it is completely inexcusable to treat your customer that way. I understand that possibly waiting a year would be really upsetting for her, as I would be if any of my custom commissioners were upset with me -- but I would be doing everything in my power to rectify the situation and as quickly as possible.
I'm sorry you had to go through that -- I'm really shocked that she would even write something that horrible to you :/ She always seemed willing to fix her problems. I hope this works out for you ---
March 15 2010, 04:57:18 UTC 2 years ago
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March 15 2010, 04:56:02 UTC 2 years ago
Out of curiosity, not that you were wrong in leaving the feedback you did, but why didn't you ever contact her and tell her this wasn't was you expected? You could have maybe asked for one made in velvet instead? Maybe she could have fixed it for you if she had known you were unsatisfied.
Those text messages though... definitely do not make me comfortable commissioning something from her. That is a completely unprofessional reaction to neutral feedback, for gosh sakes.
March 15 2010, 06:54:15 UTC 2 years ago
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March 15 2010, 05:13:35 UTC 2 years ago
I think that text messages are rather personal and shouldn't be used as a review. When Seller/buyer interactions go to phone numbers that's more personal interaction. I don't think she was talking to you as a seller, but rather as a hurt friend. Which is understandable sense it's an entire year after the situation.
By leaving neutral feedback I can understand that you aren't leaving rude or cruel feedback which is considerate on your part given the evidence you've shown. However, by not telling Talia_speaks the situation in the first place and waiting so long, then claiming that you leave it in your purse and forget about it isn't her fault.
I feel that most of this situation could have been handled better. You could have told her in the first place, or asked for a refund, asked for progress pics etc. She can't exactly resurrect a situation that she knew nothing about.
I hope that this situation resolves itself. Good luck.
March 15 2010, 05:43:58 UTC 2 years ago
I think both parties are at fault in the end.
March 15 2010, 05:22:27 UTC 2 years ago
March 15 2010, 05:24:38 UTC 2 years ago
Even still, long overdue or not, the way Talia is reacting to this is certainly not helping her case in the slightest. The fact that she's behaving this way and going so far as to text, IM AND leave messages on your LJ only makes her seem unprofessional and maybe even a touch petulant. Then on top of that she messages your friend? I'm sorry, but I can't help but feel as if that's taking it a bit too far.
I've never had a conversation with Talia before so I don't want to make assumptions about her character as a whole so I've tried to just stick to how my opinions about this one incident and other similar ones. That being said, if I ever considered commissioning someone ever again, it certainly wouldn't be her based on the way she's acting. I hope that this ends up being resolved in a timely, fair manner on the part of the other mods and staff.
March 15 2010, 05:30:03 UTC 2 years ago
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March 15 2010, 05:28:20 UTC 2 years ago
Honestly, I do not like Talia's work. But you do get what you pay for, and if you get something you don't like, you need to bring up your concerns with that person politely in a prompt manner. If you think the shitty workmanship was equal to the cheap price, that's cool. If not, why leave a neutral review a year after it was made without even speaking to the seller?
However, I think this episode proves the database needs to be managed by someone who isn't a seller.
March 15 2010, 05:56:43 UTC 2 years ago
I second this, however I think this was proved a while ago XD. Talia being the admin and not allowing others to give her bad feedback ruins the neutrality of the DBS, and a bit unfair for reasons that don't need to be said on EGL. I would love to step up and mod the DBS as I have experience with wordpress administration and hardly use the sales comm to begin, but I am an unknown so that probably wouldn't happen *sigh*
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March 15 2010, 05:41:40 UTC 2 years ago
March 15 2010, 06:55:16 UTC 2 years ago
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March 15 2010, 05:56:46 UTC 2 years ago
What's the point of telling her what she should have done. It's too late for should have. What's done is done.
March 15 2010, 06:01:06 UTC 2 years ago
To give the seller a chance to fix it for the customer. Perhaps a whole new choker could have been made to replace the one the buyer doesn't like and she would have been completely satisfied.
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March 15 2010, 06:20:02 UTC 2 years ago
Overdue review of talia_speaks
I just can't believe there's all this uproar over a necklace. Mountain out of a molehill, IMO.March 16 2010, 01:55:15 UTC 2 years ago
Re: Overdue review of talia_speaks
The vibes I get from this WHOLE thing, it's not even about the necklace. I feel like she was thinking "Okay, you hurt me recently and now I'm going to hurt you." She had 'great' timing, too, since all of this talia wank is coming up now about her sewing and being late all the time.March 15 2010, 06:24:44 UTC 2 years ago
March 15 2010, 16:20:08 UTC 2 years ago
I hope everything is resolved for everyone involved.
March 15 2010, 06:43:39 UTC 2 years ago
March 15 2010, 06:52:58 UTC 2 years ago
I'm not sure what the limit should be for otherwise, though.
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March 15 2010, 12:16:58 UTC 2 years ago
That being said - those texts were highly out of order. Though I do think (like others are saying) that you must know her pretty damn well to have her phone number and stuff, so there could be some personal beef between the two of you.
March 15 2010, 16:30:56 UTC 2 years ago
March 15 2010, 12:34:38 UTC 2 years ago
I don't think you paid 'too much' for it - you get what you pay for. For fifteen dollars I feel this is about as good of a replica as you're going to get. I'm not understanding where you're coming from when you say that it's 'horrible'; the quality looks average which I would expect from an average priced choker. I think your original sentiments towards it were correct - of course it's not going to be velvet! - and whoever convinced you otherwise is at fault.
HOWEVER, it is your purchase and you should be able to leave feedback as you see fit. The way she responded was COMPLETELY unprofessional in my opinion, and if anything the review was not so much for the product, but of the service that comes along with it. Knowing that she's thrown a tantrum over a neutral review is not going to win me over as a buyer and I appreciate your honesty in that. I think it's fine to post the text messages here considering that it relates directly to the service and communication between the buyer and the seller.
Having said that, I know you didn't want to hurt her feelings as a friend, but if you had politely discussed it in a mature, non-offensive way, I'm sure this whole mess could have been avoided.
March 15 2010, 13:41:58 UTC 2 years ago
Not that I'm in any way condoning that sort of behaviour. But you two are friends, and from her point of view, that's a huge WTF for you to post negative feedback on her a year later. That would feel like a betrayal in friendship. So, I don't think the texts should be here.. idk.
March 15 2010, 21:13:43 UTC 2 years ago
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March 15 2010, 14:21:10 UTC 2 years ago
Did you ASK for velvet, or express that that element was important to you at all? Did either of you, at any time, discuss materials and how close you wanted it to be from the original? She saw a picture of a bow on a band with pearls and made one, using materials that were comparable to the price you paid. If you wanted an EXACT replica, you should have just sought out the original, IMO.
March 15 2010, 14:40:02 UTC 2 years ago
It seems to be clear that the reason she reacted as she did and texted you was that you were friends. Close enough friends that she has your number and that she can contact you in this way, and that she would feel that she can talk to you casually rather than in business-like ways. While it isn't acceptable for her to talk to a customer like that, clearly your relationship is more than just customer/salesperson/whatever. I don't know either of you well, and I don't know you at all, but it's clear to anyone even on the sidelines that there is more to your relationship than a professional one, and you are bringing up things that shouldn't be brought up here.
On the other hand, nowhere do I see anything about your original communications in commissioning the item. You show a picture of the Baby original, but you don't show what you said to her when you asked her to make you one. You say that "I told he rnot to wory about the charm, because I have a nickel allergy and did request that the clasp and chain she use be safe for my skin" but you don't say if you originally asked for a charm at all. Did you tell her not to worry about the fact that she didn't include it, or did you tell her not to include it? Or did you mention it? Did you ask her for a replica of the item as shown, or did you ask for "a bow collar like this Baby one"? Without seeing your original request, we cannot judge at all what you got.
This whole post reads more like an attack on her character and an attempt to make people hate her than any kind of review of her services. While she did send inappropriate texts, that's between two friends, and is none of our business.
March 15 2010, 18:27:28 UTC 2 years ago
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March 15 2010, 14:57:38 UTC 2 years ago
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March 15 2010, 14:56:21 UTC 2 years ago
If you're going to go into business... you have to learn to not take things so personally and deal with things in an appropriate manner.
March 15 2010, 16:16:42 UTC 2 years ago
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March 15 2010, 17:04:28 UTC 2 years ago
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March 15 2010, 18:56:58 UTC 2 years ago
I bought a dress over a year ago when i was new - at the time, the problems didn't bother me, and i didn't notice a few things. it has a wine stain. one of the bows started to fall off and i discovered it had before, and has been poorly stitched back on. some of the lace had stains which had been covered up. it was misshapen from wear. What would be right, talking to the seller about it (even after a year) or just writing bad feedback for her? It doesn't take much brainpower to see which is right, and yours is a very similar situation. And for about $135 less than my transaction.
Since you decided not to do this the whole thing has become a huge mess. I really don't know what to suggest.
March 15 2010, 19:07:06 UTC 2 years ago
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